Alibaba Cloud Unveils New AI Solution to Help Elevate Logistics Industry
EasyDispatch is designed to improve supply chain management while reducing logistics costs, incorporating AI-powered, centralized features and Vehicle Route Planning (VRP).

Alibaba Cloud has announced that its AI-driven logistics solution, EasyDispatch, is now available in Malaysia. The move aims to elevate the performance of the local logistics industry and drive business innovation with Alibaba Cloud’s advanced cloud-based technology and solutions.
EasyDispatch is designed to improve supply chain management while reducing logistics costs, incorporating AI-powered, centralized features and Vehicle Route Planning (VRP).
The smart logistics solution uses reinforcement learning AI and machine learning technology to improve field service dispatch capabilities and efficiency by providing high-accuracy address processing capability and real-time dispatch service. The solution delivers high performance, stability, and high-speed access from any location.


“Malaysia has always recognised the logistics sector as a vital component to the economic performance of the country and its future. Cost-effective scalability and a powerful, international network are critical to logistics businesses with dynamic operations across multiple countries and regions. With our advanced cloud-based technology and proven innovation, we are thrilled to support innovative industry players to bring their business growth to the next level by providing secure, compliant, reliable, and elastic solutions,” said Kun Huang, General Manager of Malaysia, Alibaba Cloud Intelligence during the launch ceremony.
An MoU was also signed with EasyParcel by the cloud provider, which is a one-stop delivery service booking platform, to incorporate Alibaba Cloud's advanced cloud-native technologies such as big data analytics, artificial intelligence, and cloud computing to improve its operational efficiency and enhance its end-to-end logistics capabilities.
The two parties aim to offer a comprehensive range of logistics services for Malaysian businesses. These collaborations are in line with Alibaba Cloud's commitment to making Malaysia a high-value-added economy by providing a conducive environment for start-ups and SMEs throughout its digitalisation journey with advanced technologies and streamlined solutions.
